Business experts agree that few elements contribute to the success of any business more than quality frontline managers.
Managers who understand their strengths, weaknesses, and values strive to learn how employees view them, in order to better address the needs of the employees. Managers who engage a supervisor as a mentor are better able to improve self-awareness.
Managers who view their roles as a coach can communicate performance corrections with the perspective of helping the employee improve. It is important to encourage connection with others; foster career development; and frequently recognize employees for their accomplishments; both large and small. Angela Kambouris "Leadership Basics For Frontline Managers" www.entrepreneur.com (Nov. 17, 2020).