Managers face a new challenge with videoconferencing - employees who do not want to be on video.
Some managers assume that when an employee does not turn on their camera, that employee is not engaged in the meeting and is most likely attending to non-work activities.
Some managers react by thinking these employees are likely to have a short time with the organization or will be passed over for promotions or project leadership positions.
Often managers make these assumptions without talking to the employees about their reluctance to appear on camera. The reality is that while the "workforce is built for extroverts, nearly half of workers are introverts" and being camera shy is normal. This shyness can come from several things but often the consensus is that most people do not like looking at themselves on camera or are very self-conscious about their appearance.
Experts suggest managers try a variety of tactics to help their camera-shy employees, such as: requiring them to turn on their camera at the beginning and end of the meeting to say hello and goodbye; turn off the self-view function so employees do not see themselves; and offering camera-free days, such as Fridays. It is also important that managers acknowledge the difficulty some employees have in having the camera on and to express their appreciation when they utilize it. www.shrm.com (May 11, 2022).